Try These Microsoft MB2-718 Exam Questions – Updated 2018
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Latest Microsoft MB2-718 Dumps Exam Questions and Answers:
You release an item from a queue.
What is the outcome?
A. The current routing rule is applied.
B. The value from the Worked By field is removed.
C. The record is returned to the originating queue.
D. The record is removed from the current queue and placed in the user’s personal queue.
Which two actions can you perform by using entitlement channels? Each correct answer presents a complete solution.
A. Specify the number of customers allowed to use each channel ___
B. Restrict users from creating cases by using specified channels.
C. Restrict the number of child cases allowed for each parent case with a specified channel.
D. Specify the number of cases allowed for each channel.
You plan to create surveys for a multinational company that manages hotels. You must create a unique survey for each hotel location. Which statement is true?
A. You can capture up to 10,000 survey responses per day.
B. You can store unlimited survey responses over time.
C. You can publish a maximum of 200 surveys.
D. All surveys must use the same theme.
You are creating a new survey with the Voice of the Customer Survey designer.
Which two statements regarding the Voice of the Customer Survey designer are true? Each correct answer presents a complete solution.
A. The Complete page must always display last.
B. The Welcome page must always display first.
C. Surveys can have up to three pages.
D. Surveys can contain unlimited questions.
You need to implement Microsoft Power BI to analyze and visualize data.
Which two actions can you perform? Each correct answer presents a complete solution.
A. Use iframes to display content
B. Implement custom visualizations.
C. Use a file that is stored in Microsoft OneDrive as a data source.
D. Display the most recent version of the data always.
You enable feedback for a Voice of the Customer survey. What is the total number of questions allowed for the survey?
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